Extended Stay America - Portland - Scarborough

2 Ashley Dr, Scarborough, ME, United States, 04074show map
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Highlights
7
GoodBased on  22 reviews
Overview

The designer Extended Stay America - Portland - Scarborough provides guests with 92 non-smoking rooms as well as free private parking, a safe deposit box and a vending machine. Extended Stay America - Portland - Scarborough opened its doors in 2001.

The hotel is set in a convenient location 11 km away from Old Orchard Beach. The venue is set within 3 km from Scarborough city center.

Outlet stores and a mall are also set close by.

Intl Jetport airport is about 10 minutes by car.

Rooms

Extended Stay America - Portland - Scarborough provides guestrooms appointed with satellite TV, climate control, wireless internet, a kitchen and a writing table. The bathrooms come with a bathtub, a shower and a hairdryer for more comfort.

Eat & Drink

Dining options include a complimentary continental breakfast served every morning. The restaurant entices with dishes of local cuisine. Guests can dine at Shogun Japanese Steak House and Chia Sen located within a 10-minute walk of the property.

Services

Extended Stay America - Portland - Scarborough provides guests with 24-hour front desk, laundry and ironing service.

Relax

Leisure options include a tennis court and a golf course.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   92.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Coffee/Tea in lobby

Spa and relaxation

Spa centre

Laundry
TV

Flat-screen TV

Sports & Fitness

  • Water sports
  • Snowsports
  • Tennis court
  • Golf course
  • Racquetball

Services

  • Laundry

Dining

  • Continental breakfast
  • Coffee/Tea in lobby

Children

  • Children's play area

Spa & Leisure

  • BBQ facilities
  • Spa centre
  • Sauna

Room features

  • Air conditioning
  • Heating
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Free toiletries

Self-catering

  • Kitchen
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Shogun Japanese Steak HouseShogun Japanese Steak House2100 ft238 Gorham Rd
Chia SenChia Sen2800 ft456 Payne Rd
Red RobinRed Robin3100 ft800 Gallery Blvd
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Hillcrest Recreation CtrHillcrest Recreation Ctr2.2 mi
Cabela\'sCabela\'s1.3 mi100 Cabela Blvd
Beech Ridge Motor SpeedwayBeech Ridge Motor Speedway1.4 mi70 Holmes Rd
Maine Mall Maine Mall 1.5 mi364 Maine Mall Rd
Summit AdventuresSummit Adventures1.9 miMaine Mall (old Chuck E. Cheese's space), South Portland
The Cheese IronThe Cheese Iron2.2 mi200 US Route 1
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Getting around
Airports
Intl Jetport (PWM)3.0 mi
Sanford (SFM)23.6 mi
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Reviews
6.6
GoodBased on  22  reviews
  • 5.4
    Guest rating

    Rooms have been renovated recently and were decent.

    Staff was some of the worst I've dealt with at a any hotel. Check-in took nearly 45 minutes and they didn't have the rooms we reserved. Staff was unapologetic and very poorly trained.

  • 9.2
    Superb

    Convenience, staff was incredibly helpful (the reservation was under my name and credit card, but my sister was checking in first)

    The room was very warm and the AC wasn't excellent, but that's about it for the negatives

  • 3.2
    Guest rating

    Location

    "Extended stay" implies that your hotel is designed to accommodate long-term guests. This is not the case. The room was small, and had no sitting area or a sofa that was advertized on the hotel website. The room was equipped essentially in ... NOTHING. On the day of arrival we couldn’t cook dinner because the receptionist said that pots and pans were unavailable because they were "oversold." On the next day we wanted to cook lunch in our room but this time the pots and pans were still unavailable as they needed to be washed; we waited for an hour until they were brought in. Finally on day three we were able to collect all the mugs we needed. The hair dryer was not in the room and had to be picked up at the reception. The receptionist is hardly ever there; if you need change for the laundry or anything else, the housekeeping staff will hopefully search for the receptionist all over the building so 10 minutes later you may get help . The room is never cleaned while you are there, towels do not get changed, toilet paper is not supplied. The fluorescent lights in the room are ugly and tiresome. The flush handle on the toilet is broken and so loud that if you use it at night, the noise wakes everyone up. The floors in the hotel are so thin that when a guest above walks across their room, your whole room shakes. Breakfast is a joke for a place that is called "Extended stay" and claims to be “a home away from home”: mainly a few granola bars or apples. Even coffee is unavailable after 10:30. The hotel motto should be changed to “stay away from Extended Stay.”

  • 7.4
    Very good

    friendly staff, clean facilities

    slow free wifi, paid upgrades expensive. processed foods for breakfast no fresh fruits, no real milk for coffee, just sweetened creamer sludge.

  • 5.4
    Guest rating

    Upon my arrival with my 17 year old son, they told me there was an error on their part with my booking of two beds in my room. They were going to put my son in his own room and it wasn't going to be near me either. I said that was totally unacceptable. She told me I could go and try to book a room at a nearby hotel. Clearly,I knew most everything was booked. During the night when someone knocked on door somewhere in the hall, for a total of three different times, I got nervous. I was afraid my son would think it was me knocking and open the door. That was between 1:30 and 3 am. I looked at their site overnight and noticed a king size bed in a single room. I certainly should have been offered that. I barely slept !!!

  • 7.4
    Very good

    Convenient location and the price was reasonable.

    Prepare to be bombarded with the smell of smoke in the hall which ends up in the room. The room smells like a smoker stayed there in the past. Common theme among reviews -- smoke smell. Hotels need to get serious about smoking fines!!

  • 10.0
    Exceptional

    The room was clean

    no ice machine

  • 3.2
    Guest rating

    We arrived there. We were not aware that there was interior construction going on on the third floor. At the time of check in there were not fumes. We were assigned to the secoind floor. That night, I woke up gasping for air, had a difficulty breathing and a headache. My fiancee' was also sick from this. We advised the assistant GM about the dangers of these toxins especially given the fact that one of us has asthma and reactive airway. They wanted us to take a room on the first floor after it was decided that the location would most likely have damp air quality as it was at the snow line level. That would not be good for asthma as well. Finally, after I had stated that I wanted a full refund of money as given the hotel, due to unhealthy conditions, it was decided by the GM that they would issue a refund. There was no need of prolonging this process and offering other rooms to us. They knew that I was suffering from the toxic fumes from the paint, carpet glue, etc. They should not have given us the refund, but rather should of issued the refund promptly, that day. Instead, we had to wait. They say its the policy of the hotel. I say is it policy to make a guest suffer needlessly when they had the knowledge of what these unknown conditions were doing to their guests. Porr way to handle a business and your guests.

  • 8.2
    Fabulous

    Funky smell on the room. Bed uncomfortable

  • 10.0
    Exceptional

    Mellysa the receptionist was particularly helpful, showing us the facilities personally

  • 2.8
    Guest rating

    The lobby was dirty but when I got to my room it was NASTY! The floor looked like it haven't been vacuumed there was a funky smell in the room, no hair dryer in the bathroom you have to go to the lobby to get one, and to complete my comment the tub was full of hair and it wouldn't drain YUK! The only reason I stayed was because it was late and we couldn't find another place to lay our heads in the area. Never Again the place needs to be shut DOWN

  • 10.0
    Exceptional

    Very friendly and helpful staff. Melissa was outstanding and should receive recognition for her work.

  • 10.0
    Exceptional

    Location was great, hidden but right in the middle of everything, very surprised by the room

    I booked on line and paid for a queen bed and when I checked in I received a double bed. Never really thought anything of it until we got in bed that night and then realized this is not a queen bed

  • 7.4
    Very good

    Cooking equipment

  • 7.8
    Fabulous

    Lovely spacious room, clean & comfortable with good kitchen facilities but you have to go to the desk and ask for whatever utensils you need. There was a supermarket just a 5 minute drive away. Setting was lovely.

    We had to wait in reception for almost 15 minutes before we could finally check in. There was only one person there. I couldn't get the 'free' wifi and reception couldn't help. The room we had must have backed on to the laundry so there was noise through the wall during the night.

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Highlights
7
GoodBased on  22 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Intl Jetport (PWM)3.0 mi
Sanford (SFM)23.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room